Reviewing BT's potential for natural capital assessment
Summary
BT Group required support to understand how its current processes, e.g., enterprise risk management and commercial product and proposition development, consider natural capital.
How we helped
Little Blue Research supported BT Group by conducting a scoping review of the inclusion of natural capital in four of its core business processes. The team also identified gaps and opportunities for the inclusion of natural capital as part of these core processes.
Client description
BT Group
106,000+ employees
Case study details
Main service: Strategy & risk
Sector: Technology and communications
Assessment location: UK
Capital(s)
Challenges
• Designing a consistent way of reviewing different processes across the organisation.
• Understanding if/where adaptations could be made in current processes to include consideration of the environment.
Outcomes
Stakeholder interviews on current process and their consideration of natural capital.
Report and summary presentation including:
• how current processes consider natural capital
• summary of gaps, opportunities and best practice in relation to the consideration of natural capital
• next steps for each process.
"Little Blue Research worked collaboratively to understand our needs from the outset being adaptable and keeping us informed through regular project management updates. They delivered high quality outputs and provided us with a series of tangible next steps to help us take forward our work on natural capital. We found the team to be knowledgeable and able to get to grips with our business quickly, bringing a number of important insights by taking an innovative approach."
Richard Marsh, Reporting and Insight Director, BT Group
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