Social value impact assessment of tackling fuel poverty
Summary
SSE plc. and THAW Orkney required technical support to develop a framework for understanding the social value of actions used to address fuel poverty.
How we helped
Little Blue Research helped the clients identify potential impacts of fuel poverty interventions on different stakeholder groups by designing stakeholder materiality criteria and conducting an assessment to set out the social value of relevant interventions to different stakeholders.
Client description
SSE and THAW Orkney
SSE 20,500+ employees; THAW Orkney - SME
Case study details
Main service: Impact & dependency
Sector: Utilities
Assessment location: UK
Capital(s)
Challenges
• Developing prioritisation criteria for specific stakeholders to determine whether the programme was reaching intended recipients.
• Identifying process improvements to improve target stakeholder reach.
Outcomes
• A pilot impact report focusing on stakeholder identification, impact maps and data gap analysis of interventions to address fuel poverty.
"Steph has been a pleasure to work with on the SROI project. She works naturally in a collaborative and communicative style but with clear direction and while she sticks to deadlines she has been able to be flexible when we’ve requested. We’d happily undertake further work with Steph in these areas."
THAW Orkney, Peter Rickard, Chairman
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