Scoping a social capital impact assessment

Summary

Little Blue Research supported a scoping assessment for a multinational consumer goods company. A framework was developed to identify, measure and value the performance on the client's social commitments and to understand the business benefit generated from these commitments.

Client description

Multinational consumer goods company

150,000 employees

Capitals

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SOCIAL

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Client need

Little Blue Research (LBR) supported the scoping of a social capital impact assessment for a multinational consumer goods company in collaboration with a strategy consultancy. To assess the performance of the client’s social commitments, technical support was required to establish baselines and goals for the commitments, to identify key indicators for measuring performance against these goals, and to understand the benefit and value of these social commitments to the client.

The challenge

The results

Establishing appropriate baselines and goals for each social commitment and corresponding actions.

Identifying key indicators for each social commitment and action.

Suggested metrics and options for baseline measurement were provided for:
o supporting young people through work experience platforms and education

o supporting living wage commitments within the supply chain

o Metrics focusing on diversity and equality, including representation within the workforce, advertising and as part of the supply chain.

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