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Reviewing BT's potential for natural capital assessment


Little Blue Research supported BT by conducting a scoping review of the inclusion of natural capital in four of its core business processes.

Client description


106,000+ employees







Client need

BT were interested in understanding how its current processes, e.g. enterprise risk management and commercial product and proposition development, consider natural capital by identifying gaps and opportunities for the inclusion of natural capital as part of these core processes.

The challenge

The results

Designing a consistent way of reviewing different processes across the organisation.

Understanding if/where adaptations could be made in current processes to include consideration of the environment.

Report and summary presentation including:
o How current processes consider natural capital
o Summary of gaps, opportunities and best practice in relation to the consideration of natural capital
o Next steps for each process.

Stakeholder interviews on current process and their consideration of natural capital.


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