Social Value Impact Assessment of Tackling Fuel Poverty

LBR helped the clients identify the potential impacts of fuel poverty interventions on different stakeholder groups. LBR designed stakeholder materiality criteria and conducted an assessment.


• Name: SSE plc and THAW
• Size: Number of employees SSE plc > 20,500; THAW SME
• Location: UK

Client need

SSE plc. and THAW Orkney wanted technical support in developing a framework to determine the social value of actions used to address fuel poverty. The framework was to determine the social value of actions to stakeholders considering: monetary savings, stakeholders, life satisfaction and environmental values.

The challenge

Developing prioritisation criteria for specific stakeholders to help determine whether the programme was reaching the groups it was intended for

Identifying , suggested improvements in processes to help reach target stakeholders

Identifying processes to fill current data gaps and ways to address these in the future

Applying the Social Return on Investment Framework as set out by Social Value UK.

The results

A pilot impact report focusing on stakeholder identification, impact maps and data gap analysis of the intervention to address fuel poverty.

What happened next

The outputs of the framework were used to undertake a full impact valuation project and to adapt how interventions were targeted.